As with every issue that you encounter with your computer, there are different levels of difficulty to finding the solution. For some problems that you’ll come across, you’ll find quick and easy fixes that will get you back in business, but for other problems you’ll require the assistance of our computer tech support to find the root of the problem and eliminate it. When it comes to not being able to connect to your wifi, it should always be an easy fix, right? Unfortunately, that’s not always the case.


If you have access to the router, the first step should be to restart it. Routers often need to be restarted just for a moment of time to refresh. This also gives them a second to cool down. When your router is constantly going, it’s easy for it to be overworked and start to lag in every way possible. Turn it off, let it sit for a moment, restart and then see if you have better luck connecting.


If other devices are connecting to the wifi, and your device isn’t, this could just be a miscommunication between your device and the router. Make sure that you have the right password for the network that you’re trying to use. It can also help to disconnect or forget about the wifi network that you’re trying to connect to. Once you’ve done that, try reconnecting to the network.


Some of the other problems that you encounter, you won’t be able to fix on your own. For example, if you had a hard time logging onto the network and none of the prior solutions we’ve mentioned have worked, it could be a problem with the network itself. If this is the case, you’re going to need the administrator to provide you with access to the network. The computer service technicians at PCOK can take on this issue and help you work past it.

Whether your problem is big or small, our team of professionals is sure to tackle it. Call us today and let us help you. Whether it’s over the phone, via skype or in house, we can provide you with a solution that will get you up and running.