Wireless printers as well as printers that are a part of a network of printers, are drastically more complex than the printing system that used to require just plugging a cord in printing directly to that specific printer. Now, you need to make sure that you’re set up to the right printer in the right network, and that it’s set as your default, and about another 100 steps.
In this process, it’s easy to miss a step and accidentally have print jobs sent to the wrong printer. While it doesn’t sound like a huge mistake to make, what happens when this incident happens in a building with at least 100 printers on a range of floors, networks can get pretty big. In these instances, it’s better to come to a conclusion on what the problem at hand is and set it straight.
There are a few reasons that your computer could be sending jobs to the wrong printer, some of which are quick fixes, and others not so much. The first step is to make sure that your computer is set to the correct default printer. If it isn’t set to the one that you’re hoping to print work at, then it would make sense that your jobs aren’t showing up there. Simply change the default printer in this instance to the one you want to get your prints from and re-print.
Another issue that could be happening is that your computer isn’t set up to the right network, or doesn’t have the proper software installed. If this is the case, you’re going to need to take a little more time to get back on track. This could require help from the experts at PCOK as well as some necessary tools from your place of work.
If you’re shy about the fact your printer isn’t working as intended, don’t be, because you’re not the only one. At PCOK, we have built a team of individuals that know the ins-and-outs of all printers. This means that you can count on us to get your printer set up correctly and working smoothly. Whether you want us to assist you over the phone, or would like for us to come in house and fix it, we are prepared to provide you with the best printer support service you’ve ever had.